Please include your account email, the property address if the question is report-specific, and any relevant screenshots or charge dates.
Support
Contact
Questions about billing, account access, report access, or data concerns can be sent here.
Billing Help
For subscription billing, payment method updates, invoices, and cancellation, sign in and use the account billing portal. If you cannot access your account, email support with your account email.
Data Questions
If you believe a report is missing data or showing an inaccurate location, send the address, report details, and the specific concern. We can review app behavior, but we cannot guarantee that source records are complete or that a property was or was not damaged.