Privacy Policy

Information We Collect

• Account information such as email address and password credentials.
• Property addresses or coordinates entered to generate reports.
• Usage and operational logs needed to maintain security, diagnose issues, and improve the service.
• Subscription and customer identifiers returned by Stripe.

Payments

Payments are processed by Stripe. We do not store full card numbers or full payment credentials on our servers. Stripe may collect payment details, billing information, tax information, and transaction records according to its own terms and privacy policy.

How We Use Information

We use information to create accounts, authenticate users, provide reports, process subscriptions, provide customer support, maintain security, comply with legal obligations, and improve the product.

Sharing

We may share information with service providers needed to operate the service, such as payment processors, hosting providers, analytics or logging vendors, and professional advisors. We may disclose information when required by law or to protect rights, safety, security, and service integrity.

Data Retention

We retain account, subscription, support, and operational records for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Contact

For privacy requests, contact us through the contact page. We may need to verify your identity before processing account or data requests.